Computer repairs
Laptop and desktop repairs, diagnostics, upgrades and data recovery for homes, offices and institutions.
See computer repairsIT services in Zambia
Computer repairs and IT support in Zambia
We fix laptops and desktops, keep office systems running, supply equipment and set up networks, email and software. One team for the IT problems that slow your work down.
- On-site and remote support
- Homes, offices and institutions
- Price agreed before work starts
Who we work with
- Companies
- Small businesses
- NGOs
- Schools & institutions
- Professionals
- Home users
Our services
One team for repairs, support, equipment and setup
Most customers come to us with one problem and stay for the rest. We keep the same people looking after your computers, network and software so you are not explaining the same issue twice.
IT support & maintenance
Ongoing support for offices that depend on their computers, email, printers and network every day.
See IT supportHardware & equipment supply
Computers, laptops, printers and accessories supplied to offices, schools, NGOs and individuals.
See hardware supplyNetworking & infrastructure
Office networks, Wi-Fi, routers and servers installed and configured so your team can work reliably.
See networkingSoftware & business solutions
Operating systems, Microsoft 365, business email, backups and the software your team uses each day.
See software solutionsCommon problems
If this sounds familiar, we can help
These are the jobs we are asked to sort out most often.
Laptop will not switch on Power, battery or charging faults checked and explained. Computer is very slow We find out why, then clean up or upgrade what is holding it back. Virus or strange pop-ups Malware removed and basic protection set up properly. Broken screen or keyboard Screen, keyboard, battery and hinge replacements for common laptops. Printer will not print Printers installed, connected to your network and working again. Wi-Fi keeps dropping Signal, router and cabling problems traced and fixed. Email not working Business email, Microsoft 365 and mailbox problems sorted out. Files lost or drive failing Data recovery attempted and a proper backup plan put in place.
Who we help
Practical IT for organisations and individuals
Whether you have one laptop or a full office to keep running, the approach is the same: understand the problem, explain your options, and do the work properly.
Businesses and companies
Keep your staff working when computers, email, printers or the office network let you down. Support is available as a one-off call-out or on an ongoing basis.
NGOs, schools and institutions
Practical support for teams with limited IT staff and tight budgets. We help with equipment, setup, maintenance and the everyday problems that interrupt work.
Individuals and home users
Repairs, upgrades, new device setup and honest advice on whether a repair is worth doing or a replacement makes more sense.
How it works
Simple from the first message
No long forms, no technical language to learn. Just tell us what is going wrong.
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Tell us the problem
Message us on WhatsApp, call, or send an email. A photo, the device name or a short description is usually enough to get started.
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Get a clear answer
We explain what is likely wrong, what your options are and what it will cost. You decide before any work begins.
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We fix or set it up
Work is done remotely, at your office, or on the bench. We show you what was done and leave things working.
What to expect
Straight answers, agreed prices, tidy work
IT problems are frustrating enough without feeling talked down to or unsure what you are paying for. We keep the process simple and tell you what we find.
More about how we work- Plain language. You get an explanation you can understand, not a lecture on jargon.
- Price agreed first. We confirm the cost before starting so there are no surprises.
- Honest advice. If a repair is not worth doing, we will say so and explain the alternatives.
- Support after the job. If the same problem comes back, tell us and we will look at it again.
Common questions
Questions people ask before they call
Short answers to the things customers usually want to know first. If your question is not here, send it to us on WhatsApp.
Ask us by emailDo you repair both laptops and desktop computers?
Yes. We repair Windows and Mac laptops and desktops, including common problems such as power faults, broken screens and keyboards, slow performance, virus infections and failing hard drives. We will look at the device, explain what is wrong and confirm the cost before any repair work starts.
Can you support our office without someone coming on site?
Many software, email, printer and account problems can be fixed remotely. For hardware repairs, cabling, new equipment and network installation, we arrange an on-site visit. Tell us where you are and we will confirm what is possible.
Do you supply computers, printers and accessories?
Yes. We source and supply laptops, desktop computers, monitors, printers, networking equipment and accessories. We can advise on the right specification for what you need and set the equipment up when it arrives.
How much does a computer repair cost?
The cost depends on what is wrong and which parts are needed, so we do not quote a single price for every repair. We check the device first, explain your options and confirm the price before we begin. You can decide not to go ahead.
Do you work outside Lusaka?
We support customers in Lusaka and other parts of Zambia. Remote support can be provided anywhere with a working internet connection. For on-site work, send us your location and we will confirm whether a visit can be arranged.
Talk to us
Tell us what isn't working.
Send us a message with what is going wrong. We will tell you what we think the problem is, what it will take to fix it, and confirm the cost before any work starts.